Privacy Policy

Our Commitment to Privacy

At Print Scan Shop, we take your privacy seriously. This policy explains what information we collect, how we use it, and what we do to keep it safe. We don't sell or rent your personal information to anyone. Period.

We've been in business since 2018, and protecting customer data has always been a priority. This policy applies to all information collected through our website, phone orders, and email communication.

What Information We Collect

When you place an order or contact us, we may collect:

• Your name - So we know who to talk to
• Email address - To send order confirmations and tracking info
• Phone number - For delivery updates and COD verification
• Shipping address - Where to send your printer
• Billing address - For payment verification (if not using COD)
• What you ordered - So we know which printer to send

We don't collect or store credit card numbers. All card payments go through secure payment processors (Stripe, PayPal, etc.) - we never see your full card details.

How We Use Your Information

Your information helps us:

• Process and ship your orders
• Send order confirmations and tracking numbers
• Contact you about your order (if something is wrong or delayed)
• Answer your questions when you reach out
• Improve our products and service

We may occasionally send you emails about printer deals or new stock. You can unsubscribe anytime - there's a link at the bottom of every email. We won't spam you.

Sharing Your Information

We don't sell or rent your personal information. Never have, never will.

However, we do share information with trusted third parties who help us run our business:

• Shipping carriers (USPS, UPS, FedEx) - They need your address to deliver
• Payment processors - To handle transactions (for non-COD orders)
• Email service - To send order updates and tracking

These companies only get the information they need to do their job. They can't use your data for anything else.

Cookies & Website Tracking

Our website uses cookies - small files that help us understand how people use the site. Cookies help us:

• Remember what's in your cart
• See which products are popular
• Make the site faster and easier to use

You can disable cookies in your browser settings, but some parts of the site might not work right. We don't use cookies to track you across other websites.

How We Protect Your Data

We take security seriously:

• Our website uses SSL encryption (look for the padlock in your browser)
• Customer data is stored on secure servers with limited access
• We regularly update our systems and software
• Employee access to customer data is restricted to what's needed for their job

No system is 100% secure, but we do everything reasonable to keep your information safe.

Children's Privacy

Our website is not intended for children under 16. We don't knowingly collect information from anyone under 16. If you're a parent and think your child gave us information, contact us and we'll delete it.

How Long We Keep Your Data

We keep order information for as long as needed to:

• Fulfill warranty claims (we need to know what you bought and when)
• Handle tax and accounting requirements
• Resolve disputes or issues with your order

If you want us to delete your data, contact us. We'll remove what we can, but we may need to keep some information for legal or warranty purposes.

Links to Other Websites

Our website may link to other sites (like printer manufacturer pages or payment processors). We don't control those sites and aren't responsible for their privacy practices. Check their policies before giving them your information.

Your Rights & Contact Us

You have the right to:

• Ask what information we have about you
• Request we correct wrong information
• Ask us to delete your information (subject to legal requirements)
• Opt out of marketing emails

If you have questions about this policy or want to request changes to your data:

• Email: support@printscanshop.online
• Call: +1 (805) 807 1995
• Mail: Print Scan Shop, 324, SCO, 40D, Sector 40D, Chandigarh, 160041

We usually respond within 2-3 business days.

Changes to This Policy

We may update this privacy policy occasionally. If we make significant changes, we'll post a notice on our website. The policy was last updated on January 15, 2026.

By using our website and placing orders, you agree to this privacy policy.